Shipping and Return Policy:

Widow Racing Drop ships most products and Direct ships some products.  Most products are shipped UPS or FedEx. Special arrangements may need to be made for international orders and oversize packages.  All items sold by Widow Racing are warranted to be free from defects from the manufacturer's material, and workmanship prior to installation. Any alteration, race or improper use will void this warranty. Warranty is limited, at our option, to the replacement, repair, or credit of the defective merchandise. The determination of all warranty claims will be at the sole discretion of Widow Racing. Warranty does not cover any direct or indirect costs, such as labor or damages, arising from the use of our products or parts.

 In the event a product arrives damaged to your location, please follow the steps listed below.  All damaged items must be reported to the shipping carrier immediately and you must notify Widow Racing within 5 days of receiving your order. If these steps are not followed, your shipment may not be able to be a candidate for return.

• Take pictures of the damaged area of the product and email them to us at info@widowracing.com
• Keep the product and its original packaging and box
• Make a list of the damaged or lost item(s)
• Widow Racing will contact the shipper once we receive the email info above to schedule a pickup, DO NOT send it back to us

Once the product is picked up and inspected by shipping company, a replacement will be sent. The Shipping Rates shown at time of checkout are dimensional rates only. If your shipment weight is too much then contact us for a shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders (Outside the USA) are not automatically processed as we may require additional information from you.

If a product is ordered and not wanted, the UNUSED item can be returned for a 35% restocking fee.  Shipping is not refundable in either direction. All items wanting to be returned MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days. Most products are shipped via FedEx or Freight and require a signature when delivered. Some packages shipped from the manufacturer may or may not require signatures for package release. FedEx, UPS, and DHL have package pick up locations if you are unable to sign for the package.  If the package is returned to Widow Racing or manufacturer, you will be responsible for the return shipping costs and pay a 35% restocking fee. These fees will be charged to your account on file. WIDOW RACING DOES NOT REFUND SHIPPING CHARGES. In the event that the product you ordered is sent either incorrectly or processed wrong by Widow Racing, we will arrange for the package to come back to us and ship out a replacement.  We will evaluate the situation before we determine the shipment was incorrect.

To return an item back to us, please do the following:

• Contact Customer Service via email at wrsales@widowracing.com to receive a RMA number. All packages returned without a Returned Merchandise Authorization number will be refused.
• Package the item up in original packaging unless deemed unusable
• Include the UNUSED parts and any additional information that was included
• Include a copy of your receipt
• Write a brief description of the problem with the product
• If you have a receipt for the return shipping include as well
• We DO NOT except any freight collect packages

Once we have received the above information we will notify you via email or phone and let you know the status.